Shipping & Returns
Note that our products are sold in limited quantities, and are purchased on a "pre-sale" basis, meaning your order reserves that item in our manufacturing run, and it is shipped when manufacturing has been completed, usually 4-6 weeks later (estimated shipping date for your product is listed in the product's description).
All domestic orders are shipped via our fulfillment partner. You will be emailed a tracking number when your order ships.
Shipping domestically usually takes up to 1 week to reach the US destination, though can sometimes take longer.
We do not accept responsibility for packages that have been stolen, mis-delivered, or lost care of USPS, UPS, FedEx or any other shipping service. If this is the case for you, please email firstname.lastname@example.org and we will work with you to reach a solution. Please note that we do not offer refunds. We will however, extend our deepest, heartfelt, sympathy.
At this time we do not offer international shipping. Sorry boutcha.
Tracking information sent in shipment notification emails may take up to 24-48 hours to update with its current location. Depending on where you are located in the world, your tracking may not update beyond the USPS origin scan. If your domestic shipment info hasn't been updated within 48 hours of receiving your tracking number please feel free to contact us at email@example.com.
Return and Exchanges
All sales are final. Items may not be returned or exchanged. Shipping and handling charges are not refundable. Maybe try regifting it?
Should you have a problem with your order, please contact us at firstname.lastname@example.org within 30 days of receipt (45 days for international orders). Check the size chart before ordering, and please do not send us washed or worn clothing. That’s gross.
Due to manufacturing defects items may be returned for store credit, an exchange or full refund.
You may cancel your order within 24 hours of placing it by emailing us at email@example.com. There's no buyer's remorse after that.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org